Insurance & Payment

We know every family's situation is different, and we want paying for care to feel as straightforward as the care itself. Below is an overview of the insurance plans we currently work with, along with information about self-pay options for families who prefer that route or whose plan isn't listed.

We bill medical insurance for tongue-tie and lip-tie procedures for patients of all ages — infants, children, and adults. We also perform other minor soft tissue laser procedures — please contact our office to discuss insurance coverage for these services.

Please note: being in-network with a plan does not guarantee coverage for your specific procedure. Coverage depends on your individual plan, medical necessity determination, and, in some cases, prior authorization. You may have out-of-pocket responsibility even with insurance — including copays, deductibles, or coinsurance. Our team is happy to help you understand your benefits before your visit, but final coverage decisions are made by your insurance company.

We are continually working to expand the number of insurance plans we accept. If your plan isn't listed below, please reach out — we may still be able to help, or can let you know if we're in the process of adding it.

Questions about insurance, coverage, or payment? Call or text (509) 593-0109, or email office@otteroralcare.com.

We are in-network with:

  • Regence BlueCross BlueShield of Oregon

  • Uniform Medical Plan – requires prior authorization before we can move forward with procedure; referral from primary care physician required

  • Aetna

  • PacificSource Commercial

  • PacificSource Medicaid – OHP

    • OHP requires referral

  • Cigna

  • MODA Health

Some plans require prior authorization or a referral from your primary care provider before we can move forward with treatment. Our team will let you know if this applies to your plan and will help coordinate what's needed.

Have a plan that's not listed? Call or text (509) 593-0109, or email office@otteroralcare.com — we may still be able to work with your insurance or offer guidance on your options.

Self-Pay / Cash-Pay Care

For families without insurance coverage for this procedure, without an in-network plan, or who simply prefer the flexibility of paying directly, we offer self-pay options.

Please call or text (509) 593-0109, or email office@otteroralcare.com for current cash-pay rates.

We understand that cost can be a real concern for families, and we're committed to working with you. We offer a financial hardship program for those who qualify — please ask our office for details and paperwork.

We believe cost shouldn't be a barrier to your child's or your own care. If you have any financial concerns, please talk with us. We're glad to discuss what options may be available to you.